/* PRRE Agente IA */
#prre-agent{--bg:#f7f5f1;--surface:#ffffff;--surface2:#f1ede6;--ink:#1f2630;--muted:#5f6772;--line:#ddd6ca;--navy:#0b1726;--navy-ink:#ffffff;--cream:#f6efe0;--link:#1b4a8a;--gold:#b08d57;--gold-soft:#f3ecdf;--ok:#1f7a4d;--warn:#9a5b00;--err:#b3261e;--display:'Cormorant Garamond',Georgia,serif;--body:'Montserrat',system-ui,-apple-system,'Segoe UI',sans-serif;font-family:var(--body);color:var(--ink);line-height:1.5;text-align:left;letter-spacing:normal}
#prre-agent *,#prre-agent *:before,#prre-agent *:after{box-sizing:border-box}
#prre-agent{/* launcher */
#prre-launcher{position:fixed;right:max(16px,env(safe-area-inset-right,0px));bottom:max(16px,env(safe-area-inset-bottom,0px));z-index:2147483000;
  display:flex;align-items:center;gap:10px;border:0;cursor:pointer;background:var(--navy);color:var(--navy-ink);min-height:56px;
  padding:8px 20px 8px 10px;border-radius:999px;font:500 14px var(--body);box-shadow:0 10px 30px rgba(10,20,40,.28)}
#prre-launcher .dot{width:38px;height:38px;border-radius:50%;background:var(--cream);display:grid;place-items:center;color:var(--navy);font:600 14px var(--display);letter-spacing:.04em}
#prre-launcher.min .dot{margin:0}
#prre-launcher:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible{outline:2px solid var(--gold);outline-offset:2px}

/* panel: quiet concierge. White, few borders, one accent, soft fills */
#prre-panel{position:fixed;right:max(16px,env(safe-area-inset-right,0px));bottom:max(16px,env(safe-area-inset-bottom,0px));z-index:2147483001;
  width:min(390px,calc(100vw - 32px));height:min(640px,calc(100% - 32px - env(safe-area-inset-top,0px)));
  background:var(--surface);border-radius:18px;box-shadow:0 24px 70px rgba(10,20,40,.32),0 0 0 1px rgba(20,40,75,.06);
  display:flex;flex-direction:column;overflow:hidden;font-size:15px;line-height:1.5}
#prre-panel[hidden]{display:none!important}
.head{background:var(--surface);color:var(--ink);padding:14px 12px 12px 16px;display:flex;align-items:center;gap:12px;border-bottom:1px solid var(--line);flex:none}
.av{width:40px;height:40px;border-radius:50%;background:var(--navy);color:var(--cream);display:grid;place-items:center;font-family:var(--display);font-weight:600;font-size:16px;letter-spacing:.04em;flex:none;position:relative}
.av:after{content:"";position:absolute;right:0;bottom:0;width:10px;height:10px;border-radius:50%;background:var(--ok);border:2px solid var(--surface)}
.head h2{margin:0;font-family:var(--body);font-weight:600;font-size:15px;line-height:1.2}
.head small{color:var(--muted);font-size:12px;display:block}
.head .sp{flex:1;min-width:0}
.hb{background:transparent;border:0;color:var(--muted);border-radius:8px;min-width:40px;min-height:40px;font:600 12px var(--body);letter-spacing:.06em;cursor:pointer}
.hb:hover{background:var(--surface2)}
.hb.x{font-size:24px;line-height:1}
#prre-log{flex:1;overflow-y:auto;padding:16px 16px 8px;display:flex;flex-direction:column;gap:10px;background:var(--surface);min-height:0;scroll-padding-top:12px}
.m{max-width:88%;padding:10px 14px;border-radius:16px;word-wrap:break-word;overflow-wrap:anywhere}
.m.bot{background:var(--surface2);border-bottom-left-radius:4px;align-self:flex-start}
.m.user{background:var(--navy);color:var(--navy-ink);border-bottom-right-radius:4px;align-self:flex-end}
.m.wide{max-width:100%;width:100%}
.m p{margin:0 0 8px}.m p:last-child{margin-bottom:0}
.note{font-size:12.5px;color:var(--muted);line-height:1.45}
.m a{color:var(--link);text-underline-offset:2px}
/* choices: one calm style. Pills for follow-ups, full-width rows for the main menu */
.chips{display:flex;flex-wrap:wrap;gap:8px;align-self:flex-start;max-width:100%;margin-top:2px}
.chip{border:1px solid var(--line);background:var(--surface);color:var(--ink);border-radius:999px;min-height:44px;padding:9px 16px;font:500 14.5px var(--body);cursor:pointer;text-align:left;transition:background .15s,border-color .15s}
.chip:hover{border-color:var(--navy);background:var(--surface2)}
.chips.menu{flex-direction:column;flex-wrap:nowrap;align-self:stretch;gap:8px}
.chips.menu .chip{border-radius:12px;width:100%;display:flex;justify-content:space-between;align-items:center;min-height:50px;padding:10px 16px}
.chips.menu .chip:after{content:"\203A";color:var(--gold);font-size:20px;line-height:1}
.chips.menu .chip:first-child{background:var(--navy);color:var(--navy-ink);border-color:var(--navy)}
.chips.menu .chip:first-child:after{color:var(--cream)}
.typing{display:flex;gap:4px;padding:14px 16px}
.typing i{width:7px;height:7px;border-radius:50%;background:var(--muted);animation:b 1s infinite ease-in-out}
.typing i:nth-child(2){animation-delay:.15s}.typing i:nth-child(3){animation-delay:.3s}
@media (prefers-reduced-motion:reduce){.typing i{animation:none;opacity:.7}.chip{transition:none}}
.card{display:grid;grid-template-columns:76px 1fr;gap:12px;border-radius:12px;overflow:hidden;background:var(--surface);margin-top:8px;box-shadow:0 0 0 1px var(--line)}
.thumb{background:linear-gradient(135deg,var(--navy),var(--gold));min-height:76px;display:grid;place-items:end start;padding:6px;color:#fff;font-size:10px;letter-spacing:.06em;text-transform:uppercase}
.card .b{padding:10px 12px 10px 0;min-width:0}
.card .p{font-family:var(--display);font-size:20px;font-weight:600;line-height:1.1}
.card .t{font-size:13px;color:var(--muted)}
.tag{display:inline-block;font-size:10.5px;letter-spacing:.06em;text-transform:uppercase;background:var(--gold-soft);color:var(--ink);border-radius:999px;padding:2px 8px;margin-top:4px}
form.f{display:flex;flex-direction:column;gap:12px;margin-top:6px}
.f label{font-size:12.5px;color:var(--muted);display:flex;flex-direction:column;gap:4px}
.f input[type=text],.f input[type=tel],.f input[type=email],.f input[type=number],.f select{font:16px var(--body);padding:11px 12px;border:1px solid var(--line);border-radius:10px;background:var(--surface);color:var(--ink);width:100%;min-height:46px}
.row{display:flex;gap:8px}.row>*{flex:1;min-width:0}
.seg{display:flex;flex-wrap:wrap;gap:8px}
.seg label{flex-direction:row;align-items:center;gap:6px;border:1px solid var(--line);border-radius:999px;padding:9px 14px;font-size:14px;color:var(--ink);cursor:pointer;background:var(--surface);min-height:40px}
.seg input{accent-color:var(--navy)}
.consent{flex-direction:row!important;align-items:flex-start;gap:8px!important;font-size:12.5px!important;line-height:1.4;color:var(--muted)!important}
.consent input{margin-top:2px;accent-color:var(--navy)}
.btn{border:0;background:var(--navy);color:var(--navy-ink);border-radius:12px;padding:13px 16px;min-height:48px;font:600 15px var(--body);cursor:pointer}
.btn:disabled{opacity:.45;cursor:not-allowed}
.err{color:var(--err);font-size:12.5px;min-height:0}
.out{background:var(--surface);border-radius:12px;padding:10px 14px;margin-top:8px;box-shadow:0 0 0 1px var(--line)}
.out b{font-weight:600}
.wa{background:#e7f3ec;color:#14301f;border-radius:12px;padding:12px 14px;font-size:13px}
.wa h4{margin:0 0 6px;font-size:12px;letter-spacing:.06em;text-transform:uppercase}
.wa div{margin:2px 0}
.wa .bt{display:flex;gap:6px;margin-top:8px;flex-wrap:wrap}
.wa .bt span{border:1px solid currentColor;border-radius:999px;padding:3px 10px;font-size:12px}
.pri{display:inline-block;background:var(--err);color:#fff;border-radius:4px;padding:1px 7px;font-size:11px;font-weight:600;letter-spacing:.05em}
.foot{background:var(--surface);flex:none;padding-bottom:env(safe-area-inset-bottom,0px)}
#prre-inp{display:flex;gap:8px;padding:10px 12px 6px;align-items:center}
#prre-inp input{flex:1;min-width:0;font:16px var(--body);padding:0 16px;min-height:46px;border:1px solid var(--line);border-radius:999px;background:var(--surface);color:var(--ink)}
#prre-inp button{border:0;border-radius:50%;width:46px;height:46px;cursor:pointer;background:var(--navy);color:var(--navy-ink);font-size:17px;flex:none}
#prre-inp input:focus-visible{outline:0;border-color:var(--navy);box-shadow:0 0 0 3px rgba(20,40,75,.12)}
#prre-inp #prre-mic{background:var(--surface2);color:var(--ink)}
#prre-inp #prre-mic.on{background:var(--err);color:#fff}
.fn{padding:0 16px 10px;font-size:11px;color:var(--muted);text-align:center}
@media (max-width:760px){
  #prre-launcher{bottom:calc(136px + env(safe-area-inset-bottom,0px))}
  #prre-panel{right:0;left:0;bottom:0;width:100%;height:min(88%,680px);border-radius:18px 18px 0 0}
  .m{max-width:92%}
}
.rm{display:grid;gap:8px;margin-top:6px}
.rm>div{display:grid;grid-template-columns:22px minmax(0,1fr);gap:8px;align-items:start}
.rm b.n{display:grid;place-items:center;width:20px;height:20px;border:1px solid var(--gold);border-radius:50%;font-size:11px;color:var(--ink)}
.out b.big{font-family:var(--display);font-size:24px}
.bar{display:flex;gap:4px;padding:4px 10px;background:var(--surface);flex:none}
.bar button{border:0;background:transparent;color:var(--muted);font:600 13px var(--body);cursor:pointer;padding:6px 10px;min-height:36px;border-radius:8px}
.bar button:hover:not(:disabled){background:var(--surface2);color:var(--ink)}
.bar button:disabled{opacity:.35;cursor:default}
a.vp{font-size:13px;font-weight:600;color:var(--ink);text-decoration:underline;text-decoration-color:var(--gold);text-underline-offset:3px}
#prre-launcher.min #prre-lbl{display:none}
#prre-launcher.min{padding:9px;min-height:56px}
}
@keyframes b{0%,60%,100%{opacity:.3;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}