Last updated: November 13, 2026
Puerto Rico Real Estate (“we,” “us”) respects your privacy. This policy explains what personal information we collect on puertoricorealestate4sale.com (the “Website”), how we use it, who receives it, and the choices you have.
Who we are
Puerto Rico Real Estate, Caribbean Tower #828, 670 Av. Juan Ponce de León, San Juan, PR 00907 · +1 787-598-4024 · info@puertoricorealestate4sale.com. Esteban Sarmiento is the founder and licensed real estate broker (license C-13046).
Information we collect
- Information you give us: name, email, phone number, property preferences, budget, and the messages you send through our contact forms, property inquiries, valuation requests, the AI search assistant, email, WhatsApp or phone.
- Information collected automatically: IP address, device and browser type, pages viewed, search filters used, referring page, and approximate location, collected through cookies and similar technologies.
- Information from third parties: property listing data from the Stellar MLS and other sources, and information from services such as Google, Meta or WhatsApp if you contact us through them.
How we use your information
- To answer your questions, show properties and arrange viewings.
- To send you property alerts, market information and follow-ups you request or agree to receive.
- To operate, secure and improve the Website, including preventing spam and fraud.
- To measure Website performance and the effectiveness of our marketing.
- To comply with the law and to enforce our terms.
AI search assistant
The Website includes an automated assistant powered by artificial intelligence. It uses Claude, an AI model provided by Anthropic, so the messages you type into the assistant are sent to Anthropic to generate responses. It is not a person. Please do not enter sensitive information such as government ID numbers, bank or card numbers, or passwords. Conversations may be stored to answer your request and improve the service.
Who we share information with
We do not sell your personal information. We share it only with: (a) the real estate professionals, such as listing agents and our team, who need it to serve your inquiry; (b) service providers that help us run the Website and our business, including hosting, email, forms, analytics, customer management and security; (c) Stellar MLS or other brokerage partners when required to handle a listing inquiry; and (d) authorities when the law requires it. Service providers may include Google (analytics, reCAPTCHA, fonts, reviews, maps), Meta, WhatsApp, Anthropic (AI assistant), and our hosting and email providers. These providers have their own privacy policies.
Cookies and tracking
We use cookies and similar technologies. See our Cookie Policy for details and how to manage them.
Text messages, calls and email
If you give us your phone number and agree, we may contact you by call, text message or WhatsApp about your inquiry and properties that match your search. Consent is not a condition of buying or selling a property. Message and data rates may apply. Reply STOP to opt out of texts at any time. Every marketing email includes an unsubscribe link, and you can also write to us to stop any communication.
How long we keep information
We keep personal information for as long as needed for the purposes in this policy, to meet legal, tax and professional record-keeping duties, or until you ask us to delete it where the law allows.
Your choices and rights
You may ask to access, correct or delete your personal information, or to stop marketing, by contacting us at info@puertoricorealestate4sale.com or +1 787-598-4024. Depending on where you live (for example California or the European Union), you may have additional rights under local law. We will respond within a reasonable time and may need to verify your identity.
Security
We use reasonable technical and organizational safeguards, including encryption in transit (HTTPS) and a security firewall. No system is completely secure, so we cannot guarantee absolute security. If a security breach affects your personal information, we will notify you and the authorities as required by Puerto Rico law (Law 111-2005) and other applicable laws.
Children
The Website is not directed to children under 13, and we do not knowingly collect their information.
Third-party links
The Website links to other sites, including social networks. We are not responsible for their privacy practices.
International visitors
We are based in Puerto Rico, United States. If you use the Website from another country, your information will be processed in the United States.
Changes
We may update this policy. The date above shows the latest version.
Contact
Puerto Rico Real Estate, Caribbean Tower #828, 670 Av. Juan Ponce de León, San Juan, PR 00907 · +1 787-598-4024 · info@puertoricorealestate4sale.com